Bradley (Byeong Woo) Jeong beams delightfully as he informs me that he has been working as the Executive Assistant Manager for Sales & Marketing at Novotel Ambassador Seoul Gangnam for just over a year. However, his resume spans an impressive 17 years, his career taking him to a number of top hotel chains up and down the country after an initial three-year study period in British Columbia, Canada improved his English skills.
Now a firm and solid addition to the Accor team, Jeong tells of a growing brand which boasts 17 hotels around Korea with another 9 planned in the near future. The Novotel Gangnam branch has been standing for 23 years, undergoing a number of refurbishments, most recently with six floors going under a paintbrush last year.
Jeong is now in management at the hotel and states the biggest influence on his position has been the general manager. Having learnt from him that the most important aspect of hospitality is to take care of all of your associates, Jeong describes his philosophy as “make them well and keep them well.”
Of his own personal attributes, Jeong credits his personal improvement and adaptability to a positive attitude. His hospitality experience, which spans all areas, has seen him work in Vancouver as a night auditor and in different roles ranging from the front desk, planning, accounting and now marketing. His current priorities include strategic planning, working with talented associates and building a powerful sales force, especially in this current climate of fierce competition in Korea’s hospitality world. There’s no denying that hotels in Korea – and anywhere else for that matter – cannot totally control sales numbers, trends or their share of the hospitality market, but it’s one challenge he intends to take on.
So what’s his secret? Jeong believes the key to success is to mingle, socialize and expect any exciting eventuality. He references a famous Chinese proverb, which is roughly translated as “Do your job well and enjoy your job perfectly”. “It is hospitality, after all,” he adds. However, he is quick to point out that a positive work and life balance is also important for any success. “I spend the week working and it’s important to spend the weekend with my family,” he explains.
As for the future, Jeong is not scared by the competition. A confident manager who expects to still be at Novotel Ambassador Seoul Gangnam in twelve months’ time, Jeong will continue to broaden his knowledge and understand the ins and outs of running this hotel. “We want to share our work and play ethic, and share the Accor product,” he smiles. And with so much work and play available, Novotel Gangnam is just the place to do it.
Novotel Ambassador Seoul Gangnam is easy to see from Sinnonhyeon Station. The well-known blue brand letters shine clearly at the top of the towering block. Located in the heart of Seoul, Novotel Gangnam certainly meets all the expectations of the renowned Accor brand.
With the hotel hosting 75% oversea visitors and 25% Koreans from around the country, the flagship branch of the hotel caters for both business and leisure trips. With 332 modern and mostly refurbished rooms, the hotel offers 24-hour room service, underground parking and on-site restaurants.
The Novotel brand is a comforting one. And the Gangnam location exceeds expectations even further with its proud five-star rating. What elevates the Accor brand further is how this mid-scale priced hotel provides an upper mid-scale service. Indeed, no less than five different eateries, leisure and spa activities, function and meeting rooms are ready to cater for every need.
The lobby lounge oozes the European factor with chandeliers, comfortable leather sofas and a mini Eiffel Tower setting a relaxing scene. Until the end of September, enjoy the Sweet Summer Bingsoo and Ice Cream offer with a mix of flavors on your palate. The Bistro and Deli also continues the European theme with fare from a number of countries offering brunch, lunch and dinner menu options and even a healthy food promotion running over the summer. For those who prefer Asian cuisine, in-house Japanese restaurant Shunmi is currently holding a live sushi lunch counter where you can watch the action take place Monday-Saturday. Finally, for something a little more fiery and adventurous, Viva! Mexican Cuisine will be running an unlimited beer and Mexican food buffet until September 10.
Other amenities for a hotel break away include a business center for weekday needs and a fully equipped fitness center for all visitors. Laptops and mobile phones can be rented from the business center and printing and email services are also available. Over in the fitness club, a swimming pool (including lessons), a sauna and a gym are all available for both guests and members. Indoor and outdoor golf is also available for guests and visitors and is open from 6am until 9pm (9.30pm for outdoors).
The hotel’s location is perfect for business or pleasure, with Gangnam’s main street around the corner and a stone’s throw away from Garougil, the COEX center and the Inter-Continental. For shopping, Gangnam’s underground and aboveground stores are a mere 15 minutes away and, with the hotel located close to three subway stations and numerous bus stops, it’s the perfect place to explore Seoul from.
Accor have recently updated their website and mobile app to make their services and reservations even more accessible to all. Whether looking for a room reservation, information about the hotel or even the area, the Novotel app has it all. Providing real time confirmation for any bookings and a direct and instant access to the front desk, speak to anybody about your booking with ease. If visiting for the first time, access the hundreds of real reviews as posted by Trip Advisor guests and even check on your loyalty points with ease. The app also saves users 10% on the reservation and is worth downloading for all your hotel and travel needs.
For more information on Novotel Gangnam
Address: 130, Bongeunsa-ro, Gangnam-gu, Seoul
Phone: 02 531-6520
Subway: Sinnonhyeon Station (Line 9, Exit 4), Gangnam Station (Line 2, Exit 11) or Nonhyeon Station (Line 7, Exit 2)